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Course Details

  • Course Id : SSC/Q2202
  • Candidate Eligibility : 12th Class with 1 year of relevant experience OR, ITI with 1 year of relevant experience OR, 10th Class with 3 years of relevant experience OR, Qualification of NSQF level 3 -Customer Care Executive-Domestic- Non-Voice with 1 year of relevant experience
  • Candidate’s Minimum Age (Year) : 18
  • No. Of NOS (If QP) : 9
  • NSQF Level : 4
  • Cost Category : 2
  • Version : 2
  • Course Duration
    • Theory duration : 100
    • Practical duration : 300
    • Total Course Duration : 400

Trainer Qualification Work Experience

Trainer Qualification Work Experience
  • Bachelor’s Degree in any discipline with relevant industry 2 yrs. experience in the business process management domain
  • Preferred 1 year training experience with specialization in Minimum 2 years’ experience in the customer relationship management industry

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